Technical Support

I try to log in but your website keeps blocking me.

If you fail to login 8 times your IP will be blocked for 30 minutes. Make sure you are using the correct username and password. Your E-mail and your nickname (the name which is displayed for everyone) won’t work. If you forgot your password hover on ACCOUNT and click PASSWORD RESET. If your E-mail is registered you will be able to reset your password.

Ps: When you write a comment you DON’T create an account! You have to use the registration page to make one.

I baught a chapter but didn’t get the downloadlink. How can I redownload a chapter?

Don’t worry, I got you. Hover on ACCOUNT, click ORDER and then go to DOWNLOADS. If you completed your purchase it should be listed there. The download link is the one on the right side, colored in orange (below download). If you click it the download pop up of your browser should open.

If you don’t see the chapter in the list then maybe you didn’t complete your order. Check your paypal account if you made a transaction.

14 days are over so my downloadlink expired. Do I have to buy the chapter again?

No, of course not. Message me and you will get a new downloadlink.

How long does it take till I get the download link?

Once you confirm your purchase in the Paypal popup you will get the link instantly. If you missed it hover on ACCOUNT, click ORDER and then go to DOWNLOADS. The download link is the one on the right side, colored in orange (below download). If you click it the download pop up of your browser should open.

If you don’t see the chapter in the list then maybe you didn’t complete your order. Check your paypal account if you made a transaction.